My Outdoor Alphabet

My Account

Frequently Asked Questions

How long will it take to receive my order?

Domestic shipping typically takes 2-3 days from shipping, which happens once a week, typically on Fridays. Sometimes it takes a bit longer based on when we can get out to the Post Office, and international shipping can take up to three weeks when shipping from Bozeman, MT.

 

What kind of payments do you accept?

We accept all major credit cards or payments made through a PayPal account.


Do I have to have a PayPal account to place an order?

No you don't! Don't worry if you don't have a Paypal account, you can still pay using your credit/debit card. We use PayPal to process our payments because it gives great piece of mind to our customers, it's not necessary to have an account. When you reach the PayPal page during your checkout, click the 'Pay with a credit card' link to use your card.


Do you ship internationally?

Yes we do! A large percentage of our customers are from overseas. Posters are shipped First Class International, which keeps the cost down, but unfortunately doesn't have any tracking information. We're looking at alternatives, and if you definitely need tracking services, just let us know and we'll add it to the order.

 

I've received my order but have changed my mind, what is your returns/exchanges policy?

Just drop us an email through the contact form with your details and we'll be in touch to make it right.


I'm interesting in selling your products on my website/ in my shop. How can I find out more?

Just drop us a line—we'd love to connect and help get our work out there.

 

How do I sign up to your mailing list?

Go to the bottom of any page on our site and you'll find a box where you can enter your email address. We'll keep in touch and promise to only send you the good stuff.


 

Keep in Touch with My Outdoor Alphabet

Like what you see? Join our newsletter to catch updates and hear about new alphabet releases.